Optimize Work Order Management with Smarter, Faster Resolutions

Redefined Work Order Management by integrating CMMS capabilities with virtual investigation and digital plan room access. Unlike traditional systems that only track tasks, we empower teams to resolve issues faster by providing instant access to asset data, historical records, and critical building information—all in one place.

MORE THAN JUST TRACKING

Accelerate Resolution with Intelligent Insights

Effortless Work Order Creation and Assignment

Create and assign work orders in seconds with automated workflows. Ensure tasks are sent to the right technicians with clear instructions, priority levels, and due dates to enhance efficiency and accountability.

Real-Time Tracking and Collaboration

Track work order progress in real time and receive instant updates. Communicate through built-in messaging, attach photos, and log updates to streamline maintenance coordination.

Integrated Asset and Parts Management

Link work orders to assets, parts, and inventory to ensure maintenance teams have the right tools when needed. Access to upstream/downstream asset details, one-line diagrams, panel schedules, and impacted areas—all in the same interface.

Search, Filter & Prioritize with Intelligence

Instantly find work orders based on asset type, location, technician, or urgency. Use filters to sort by due dates, completion status, or priority levels, allowing teams to address critical issues first and optimize workflows.

Time Logging & Management

Capture and categorize time on work orders for better workforce optimization. Log time directly against tickets, classify it as wrench time, overhead time, or travel time. Gain visibility into reactive, preventive, and proactive maintenance efforts, while facility leaders can download detailed reports for performance analysis.

Actionable Insights & Impact Analysis

Analyze the operational impact of maintenance activities to ensure work orders are executed with minimal disruption. Features like Lockout/Tagout workflows with asset dependency mapping enable safer and more efficient execution.

Keep Reading

We Think You'll Like ...

Doctors performing surgery in a high-tech operating room with digital overlays representing medical technology.

Future-Proofing Healthcare Facilities: The Role of Digital Tools in Enhancing Operational Efficiency – (read more)

Healthcare facilities face unique challenges, from complex building systems and stringent compliance requirements to the constant demand for operational excellence to ensure patient safety. As the industry evolves, innovative solutions are essential to future-proof operations. Digital tools are transforming how healthcare facility engineers and directors manage their portfolios, enabling them to enhance efficiency, reduce costs, and improve care delivery.  

Group of facility and construction workers wearing safety helmets and vests inside an industrial building.

Top Four Challenges in Campus Facility Operations – (read more)

Managing large-scale higher education campuses comes with its unique set of challenges. Facilities managers must ensure the seamless operation of diverse spaces like lecture halls, research labs, dormitories, athletic facilities, and more—all while navigating aging infrastructure, sustainability goals, and tight budgets.

One platform to simplify maintenance, compliance, drawings, and assets