Glossary of Terms

Better As-Built
As-built drawings remain an essential process in a project, especially to maintain a project’s lifecycle after construction has ended. They can capture a complete and accurate story of construction with technology and facility data for operations and maintenance (O&M) success.

Building Asset and Data Management
Asset and data management is the process of organizing information based on value. A lot of information is overwhelming and difficult to manage and maintain. Historically owners do not ask for enough information from Design and Construction. Working to organize, collect, validate and transfer useful information into customers systems of management can be expensive or create a failure point. VueOps provide services and software to help customers cross this threshold and achieve success.

Building Data for Facilities Management
The collection and management of building data, including the requirements for rooms, equipment, and other needs, as it evolves from early design through construction documentation and as a basis for facility management.

Building Information Modeling (BIM) for Facility Management
BIM is a virtual database that contains important design and construction information which can be used for effective and efficient life cycle management if building data are captured completely and accurately with a facility manager's involvement.

Building Intelligence
It typically refers to a building in which the systems are integrated and share operating information. Because each system knows what is happening with the others, data can be accessed, shared, and manipulated.

Building Life Cycle
Building life cycle refers to the view of a building over the course of its entire life - in other words, viewing it not just as an operational building, but also considering the design, construction, operation, demolition, and waste treatment. It is useful to use this view when attempting to improve an operational feature of a building that is related to how a building was designed.

Data Requirements
Data requirements definition establishes the process used to identify, prioritize, precisely formulate, and validate the data needed to achieve business objectives. If business terms have not yet been standardized and approved for the data within scope, the data requirements process provides the occasion to develop them. Validating data requirements help ensure that building lifecycle requirements are met.

Facility Asset Management
A successful building manager/team uses a systematic approach, referred to as facility asset management, to monitor, maintain, and plan for their facility.

Facility Management Requirements
The effective maintenance and management of a facility are becoming increasingly important. Buildings are getting smarter and technology is getting more sophisticated, and this needs to be managed effectively to avoid business disruption and effectively leverage data insights. Many teams (safety, risk management, operations, etc.) have specific requirements for new builds before construction.

Facility Operations
Facility Operations refers to the management of all the people, processes, services, and tools needed to run a facility at the level it is meant to function at. Facility operations is a management job that focuses on the efficient operation of the business, or a variety of businesses.

Maintenance Management
Maintenance management is very important in a company. In fact, it partially determines the long-term success of the company because poorly maintained resources can bring operations to a halt and could cause the company to lose money. Maintenance management is all about maintaining the resources of the company so that production proceeds effectively and that no money is wasted on inefficiency.

Naming/Numbering Conventions
Establishing naming/numbering conventions for buildings, floors, spaces (rooms), zones, and systems and equipment (assets).

Preventative Maintenance
A process, schedule, or plan wherein the facility management team performs maintenance on building equipment (assets) in order to prevent an untimely failure.

Warranty and Ticketing Management
Warranty management includes the management of warranty and post warranty support. Due to the wide coverage it offers, warranty management can improve product quality, eliminate fraud, and ensure effective revenue management. A ticket management system is a piece of software used to organize issues. Create, update, and report. This can even include issues reported by internal employees. Each support ticket includes key information about a customer service issue.

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